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任务

信息技术服务与教师合作, 工作人员 and students to leverage the power of technology by providing creative solutions, 响应式服务和对启用基础设施的可靠访问.

愿景

资讯科技服务 advances the success of 博彩平台推荐 by understanding its community so well that solutions are sought, 受信任的, 并在需要时到位.

  • 以客户为中心的解决方案
  • 伙伴关系和团队合作
  • 诚信与正直
  • 透明度
  • Disciplined Thought; Disciplined Action
  • 健康的工作环境
ITS团队帮助员工

亚洲体育博彩平台ITS新闻信函

一点点地咬一些嚼子 & 字节

位&字节 is a newsletter published by 资讯科技服务 and is emailed to 教职员工.  每期位&字节包含文章, 提示和技巧, and resource references to help you discover the breadth of tools and services available at Clark, 并帮助您驾驭不断变化的信息技术世界.

组织结构

关于ITS团队

The 负责IT和CIO的副总裁办公室 serves as the central coordinating body for enterprise-level IT initiatives at the University, 包括高级别, 长期组织目标, 战略方向, IT治理, 以及性能/流程管理. The Office also addresses day-to-day operational concerns such as resource management, 项目管理, 网络安全和战略协调.  决策的透明度和包容性, 规划, 预算, and day-to-day operations are core to the work and interactions of the various teams that make up the Division of 资讯科技服务.

The 办公室 行政资讯服务(AIS) is a subdivision of 资讯科技服务 (ITS).  AIS provides the 教职员工 of 博彩平台推荐 with technical support and training for the university’s Administrative Information Services. 如果您在管理信息系统方面需要帮助, call or e-mail one of the 工作人员 listed below and they will be happy to assist you or help you find the right person to do so.

ATS advocates for and supports the thoughtful use of technology in teaching and 学习. 这包括教师咨询、Canvas支持等等. ATS位于4号th 戈达德图书馆407套房的一层, 但我们的团队总是很高兴与您远程或在您的办公室或教室见面.

Enterprise Applications maintains and provides technical support for the information systems that serve the administrative needs of employees and students. These systems include enterprise business applications like Banner, WordPress, Oracle, etc.  We also provide integration services between critical systems such as active directory, 微软办公软件, 和其他第三方系统,如阿迪朗达克(住房), simple(就业服务)和Slate(入学申请处理), 举几个例子.

除了支持Clark的企业系统, we partner with 行政资讯服务(AIS) and clients at every level of the organization (departments, 业务单位, 跨职能团队)识别并有效实施, 具有成本效益的IT解决方案.

Clark’s Endpoint team is responsible for the end-user technology our community requires. 这包括设计, 收购, 实现, 维护, 确保员工设备的安全, 计算机实验室, 和打印机. 该团队还提供第三层支持和软件许可证管理.

The 系统 team maintains the back-end technical infrastructure required across the University. 除了维护亚洲体育博彩平台的数据中心, AV基础设施, 物理安全技术与信息安全, 该团队还为研究人员提供了成功所需的技术, 包括亚洲体育博彩平台的高性能计算集群.  在这里完成的许多工作都没有被注意到,但校园里的每个人每天都在使用.

The 帮助台 is the front-line for ITS in supporting the Clark community’s IT needs, 帮助我们所有的用户更加舒适和流畅地使用技术. The ITS help desk is located on the plaza level of the Academic Commons in Goddard Library.

媒体服务协调整个校园的视听需求. 这包括安装, 维护和支持课堂技术, 支持校园活动,提供设备贷款. 媒体服务办公室在乔纳斯亚洲体育博彩平台大厅一楼, 在红场正门右边有两扇门.

Our networking and telecommunications team support the communication infrastructure that enables collaboration across our campus. 这个团队设计和维护铜缆和光纤基础设施, 切换, 无线, 语音系统以及与外部对等网络的连接.

学生就业机会

职位描述:

在学术技术和客户支持服务人员的监督下, 服务台工作人员将为学生提供帮助, 教职员工(当面, 通过电话, and via email) with questions and 问题 related to the use of 博彩平台推荐 computing resources. The 工作人员 will troubleshoot software and network connectivity 问题 for students, 教职员工, and log tickets for all help calls as well as schedule appointments as needed; perform regularly scheduled walk-throughs of the Goddard Library Computing Areas and verify the working order of the computers and printer, replenishing printing supplies as needed; conduct weekly cleaning and 维护 of designated computing areas in the Goddard Library; keep supervisors informed of all issues, 问题, 维修集群设备. 完成分配的其他任务.

资格证书/要求:

Excellent customer service skills; working knowledge of Windows and/or Mac Operating 系统 hardware, and general knowledge of application software; Experience in Windows and/or MAC troubleshooting; Familiarity with computing resources on campus as well as Internet resources such as news groups, 电子邮件, and the World Wide Web; The ability to take direction and work independently; Strong written and verbal communication skills; Self-motivated; Good time management skills and attention to details.

使用博彩平台推荐的网站申请这个职位 握手 工作门户.

工作描述

Under the supervision of the Manager of 媒体服务 and the Media Specialist the 媒体服务 工作人员 will support the use of audio visual equipment and media used by 博彩平台推荐 faculty, 工作人员, 学生及嘉宾. 他们的时间表, 为课堂和活动提供和设置视听设备, provide first level support to end users of the AV systems including basic troubleshooting and routine 维护 of AV systems and performs audio and video duplication and conversion services, proctors/operates equipment for events and may assist with audio/video production and installations. 完成分配的其他任务.

资格证书/需求

Qualified candidates will have excellent customer service skills and basic AV equipment troubleshooting skills. 除了, 熟练使用PC和Mac操作系统, 计算机硬件, and application software; familiarity with computing resources on campus; the ability to lift up to 40 pounds; good time management skills, attention to detail and the ability to prioritize multiple tasks and meet deadlines.

使用博彩平台推荐的网站申请这个职位 握手 工作门户.

工作描述

在学术技术服务处的监督下,  学术及科技人员 collaborate with faculty and students on projects to enhance the teaching, 学习, 以及大学的研究活动.

资格证书/需求

唯一的绝对先决条件是计算机知识, 强烈的求知欲, attention to details; willingness to search for answers on one’s own, 态度开朗,有幽默感. 学生 will be able to further develop their skills through project teams and special training. Any skills in the following areas are especially valuable; strong writing skills; Internet research techniques; excellent problem solving skills; HTML, web design or 项目管理; graphic design; JavaScript, Java, 数据库设计.

使用博彩平台推荐的网站申请这个职位 握手 工作门户.

工作描述

ITS部门还有许多其他职位空缺,包括网络, 系统, 端点和管理信息服务.

通过搜索博彩平台推荐的ITS了解更多信息 握手 工作门户.

联系信息

ITS服务台

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